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Contact Us Online
What is Anima?
Anima seamlessly and confidentially integrates with your medical record bringing improvements to how you access care and appointments and how our staff assess your condition. While you are still able to call the surgery, the online triage form through Anima will ask you the same questions, streamlining the process. This is another option for our patients to use to contact us about a medical problem, admin request or ask a simple question.
Please sign up and register an account to submit your request.
- For non-urgent or administrative requests, you can now submit these until 6.30pm. Please note that such requests may not be reviewed on the same day.
- If you require same-day access, please submit your Anima request between 8:00am and 3:00pm to ensure appointment availability.
anima
Submit a medical or admin request online and get the help you need - without waiting for an appointment.
Anima - Video Guides
Below are some helpful video guides that explain how to create an Anima account, submit a request and book appointments.
- How to create an account
- How to add a dependent
- How to submit a request
- Next steps for request
- How to book an appointment
We do not accept prescription requests via this method.
Care Quality Commission
Rating: Good
Northdown and Dashwood Surgery
158-160 Grange Road
Ramsgate
Kent
CT11 9PR
Telephone: 01843 266322
Armed Forces veteranfriendly accredited
GP practice